Allocate 20% of your energy
to handle 80% of your support
Focus only on important conversations and let Kastro organize your conversations,
suggest relevant articles from your help center, and handle repetitive questions.
An AI ChatBot you can trust
Powered by ChatGPT and with built-in safeguards, Kastro handles repetitive questions using the knowledge base. Your support team can then focus on conversations needing a human touch, ensuring faster responses for your customers.
Human handoff on complex problems or user needs
Handle conversations that is already answered
Dramatically reduce your support volume
Activate in minutes
Get more done with our AI-enhanced workspace
Your help desk needs an upgrade! Summarize conversations, expand replies, rephrase answers, or change tone with AI assist.
Write the message the way you like, ask AI to change the tone
Collaborative answering, Start a Sentence, AI Continues
Automated Offline Responses
Use AI to write your Help Center
Is this what you need?
All the core features you need for a live chat widget
- ⚡️GPT ChatBot
Teach ChatGPT to be your support operator.
- 👨💻AI workspace
Work alongside AI to boost your productivity.
- 📚Help Center
Create a professional help center that will help your customers find answers to to their problems.
- 💡Typing Suggestions
Suggest what users are looking for when they type in chat.
- ⌨️Quick replies
Answer repetitive questions once, use it all the time.
- 💬Live chat
Looking for a simple yet powerful live chat? You're in the right place.
Give your customers the tools to help themselves
Easily add your help center to your chat widget, so customers can find the most accurate answers when and where they need them.
AI Integrated, Allow customers to ask questions directly from your docs!
Provide suggestions from your help center even in new conversations.
Easily migrate your old help center to Kastro with our powerful crawler.
Assist customers while they're still typing...
Help your customers before they send a message! Kastro uses embedded search in your articles to suggest answers as users type.
Resolve tickets before they're opened.
Recommend help center articles, allowing users to get instant answers.