Send email to website operators on escalate request

Ask email from your visitors

Added a tiny CRM

Send an email to the visitor if they are offline, and the operator has responded

Mark unseen messages in the Inbox

Tiny Ui improvement in the messages inbox

Release typing suggestion feature

Allow free users to use typing suggestion based on help center articles

Move towards being a solution for customer support, not just a chatbot builder!

Pivot the product completely, to an all-in-one customer support solution

AI enhaced Workspace: Get more done with our AI-enhanced workspace

Typing suggestion: Streamlined support with AI suggestions as users type

Ability to select how much you want to use AI in your support operation

Upload website logo

Upload user avatar

Improve appearance setting

Improve efficiency in answering questions

Add ordering feature to help center articles

Support markdown in help center

Increase the width when article open in widget

Ask to help, if answer exists in Kastro knows the answer

Add retry connection mechanism

Update usage chart

Improve crawling feature

Fix cookies on tracking visitors conversation

Update usage chart on dashboard

Fix widget height on larger screens

Deploy new landing page

Enable / Disable help center

Improve the infrastructure of the core

Add help center, inside the chat widget

Ability to use only for live chat

Ask to escalate to human, in messages

Complete redesign of Chat widget

Custom deploy the WebSocket server

Improve embeddable script

Add special crawler for GitBook documentation

Ability to save, and send images from Kastro

Ability to generate code, from the documentation

Increased pricing & plans

Update dashboard chart

Update landing page content & images

Fix all the bugs submited from users.

Show last message on inbox & chat widget

Disable sending new message when Kastro is answering

Fix request operator button

Add stripe

Create better typing animation

Auto switch between models

Ignore input messages with more than 2k tokens

Fix crawling issue on onboarding

Add crawling feature

Support various type of entering content as Chatbot knowledge base

Launch our affiliate program

Ui improvement on chat widget

Fix home page issues

Update the Ui of Inbox in panel

Create onboarding process

Fix Inbox Ui when it's empty

Fix chunking issues on training

Switch to operator & back to Chatbot

Add monthly usage chart

Ability to add multiple text inputs for training

Add suggestion at start message

Increase the speed of training process

Prompt optimization

Fix credit counter issues

Fix responsive issues on widget